Improve your customer experience management with SAP C/4HANA Build a connected customer journey based on empathy and trust with SAP C/4HANA, a suite of industry-leading cloud solution portfolios, and SAP C/4HANA Foundation to help your business innovate, integrate, and be agile.
SAP Customer Data Cloud Turn anonymous visitors into loyal customers. • Create seamless customer experiences and onboarding • Provide the data privacy and trust customers demand • Eliminate data silos for better contextual marketing • Offer customers transparency and control, while addressing GDPR compliance
SAP Marketing Cloud Treat marketing as a trusted source of business. • Personalize customer experience across your business • Build customer trust to develop ongoing relationships • Optimize marketing to drive revenue and cost • Drive demand and growth for B2B marketers
SAP Commerce Cloud Provide a superior and personalized omni-channel commerce experience. • Benefit from using a single commerce solution • Support all go-to-market models • Leverage industry-specific capabilities • Realize a fast ROI with prebuilt integrations • Exceed expectations with built-in flexibility
SAP Sales Cloud Improve sales with better selling experiences. • Save time and guesswork to accelerate sales • Guide sales reps through quotes and contracts fast • Model and manage sales territories and incentives • Embrace the future of selling
SAP Service Cloud Make service the heart of your customer experience. • Create a unified service experience • Develop an elite team of skilled experts • Deliver the next generation of self-service • Capture and understand customer feedback